Send Your Balance Back to Your Wallet
When you're ready to cash out, head to the withdrawal section inside your juanbingo dashboard. Select the same wallet you used to deposit — GCash, Maya, or InstaPay — enter the amount you want to move, and confirm. Our team processes the request and sends the funds back to your registered e-wallet number. Before you withdraw, make sure your account verification is
complete and your wallet number matches the one on file; a mismatch is the most common reason a withdrawal request is held. Players in Bacolod and across the Philippines use the same flow regardless of region.
- Go to withdrawals — Inside your account dashboard, select the withdrawal option from the cashier section.
- Pick your payout wallet — Choose GCash, Maya, or InstaPay — use the same wallet linked to your verified account.
- Enter and confirm the amount — Type the amount you want to cash out and submit the request. Keep your reference number for follow-up.
- Receive on your e-wallet — Once our team approves the request, funds move to your registered wallet number via the payment rail.